Posted by Felix Bennien | Jan 3, 2025 | Videos | 0 |
One of six conversations in the “Purposefully Human Authors Series”. Karl speaks about his personal journey and the ideas behind the book he edited with other authors: “CX PRO – Beyond the Basics”. Later some of his co-authors share additional insights and stories.
Hosts: Viktoria Kangas & Felix Bennien
Author: Karl Sharicz
Founder of betaisthenewnormal.com, a boutique consultancy specialized in customer- and purpose-led business transformation and business model innovation – all to create preferable futures, great brands and customer experiences, nourishing working environments, sustainable competitive advantage, and profitable growth. Founder of rslnc.com, a platform for humans to build more resilience to better deal with life's challenges and adversities.