Welcome to the FIFTH episode of the PurposeFully Human Radio Hour.
In the PurposeFully Human Radio Hour we talk to interesting people about the need for more humanity in our world and get their ideas for moving in that direction.
On this program, Jerry Seufert and Neal Woodson talk with Sarah Andrews.
Sarah is a customer experience consultant who helps organizations design and implement strategies that take better care of people.
Over the course of their conversation, they cover a multitude of topics, including the importance of being intentional about relationships, our society’s problem with being over-connected but under-attached, the need to make generous assumptions about people, the power in taking a pause to recognize people’s humanity, and the damage being done by emphasizing metrics instead of actual human stories.
In addition, we learn about Sarah’s work in both the public and private sectors as well as the Scandinavian connection behind her company, Cupola CX.
Grab a beverage, relax, and enjoy the conversation.
